Terms and Conditions

Marriage Helper is a trade name of MH INTERNATIONAL LLC.

By accessing or using our website, services, or products (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

Marriage Helper reserves the right to amend, modify, or revise these Terms at any time. Changes will be posted on our website, and continued use of any product or service after such updates shall constitute acceptance of the revised Terms. Clients are encouraged to regularly review the Terms to stay informed of updates.

Eligibility

To use our services, you must be at least 18 years old or of legal age in your jurisdiction. We do not knowingly engage with minors. If we learn that information has been submitted by someone underage, it will be removed immediately.

Marriage Helper offers services primarily to heterosexual, married couples based on the focus of its team's research and expertise. We do not provide services for abusive relationships, individuals experiencing suicidal ideation, those with severe mental illness (including bipolar disorder and extreme personality disorders), same-gender marriages, or dating relationships. We maintain a list of qualified referral organizations for individuals in these categories.

User Responsibilities

By using our services, you agree to provide accurate, current, and complete information at all times. You also agree to use our website and services only for lawful purposes and not to misuse or interfere with our website, booking forms, or communication channels. You are responsible for securing your own login credentials and for all activities conducted under your account, including but not limited to comments, reactions, posts, and other online interactions with our services.

Workshops

Enrollment and Payment

All Marriage Helper workshops are three-day intensive programs designed to provide practical tools for spouses navigating marital crises. Workshop enrollment requires full payment no later than ten (10) days before the start date of the selected session. Quotes are valid for a period of fourteen (14) days from the date of issue. Confirmation of enrollment is contingent upon receipt of payment in full.

Marriage Helper offers various Workshop packages, some of which include Coaching sessions. The nature and number of these sessions depend on the specific package purchased.

Transfers and Cancellations

Workshops are non-refundable under any circumstances. However, Clients may transfer their enrollment to another scheduled workshop, either in-person or online, within twelve (12) months of the original purchase date at no additional cost.

Clients who reschedule or cancel their attendance less than forty-eight (48) hours prior to the scheduled workshop start time will incur a change fee of $250. Failure to attend a scheduled workshop without prior notice may result in forfeiture of the Client's rights to future transfers.

Coaching Add-ons

Clients who purchase Workshop packages inclusive of Coaching sessions will be eligible for three (3), or six (6) 50-minute coaching appointments with a Certified Marriage Helper Coach. Coaching is delivered virtually, either via phone or secure video conferencing platforms, at times mutually agreed upon between the Client and Coach. All coaching sessions must be scheduled and completed within one (1) year of the original purchase date.

Content Usage and Restrictions

All materials, whether digital or printed, provided during the Workshop are proprietary and the intellectual property of MH International. Reproduction, redistribution, or public display of any part of this content, including recordings, transcripts, and summaries, is strictly prohibited without prior written consent.

For Personal Path workshops, only the registered Client may attend. For Couple's Path workshops, attendance is limited to the registered Client and their legally recognized spouse. Any unauthorized viewer present during the Workshop, whether in-person or virtual, will result in the Client's removal from the event without refund.

Marriage Helper reserves the right to record Workshop sessions for internal training, evaluation, or content development purposes. Clients' identities and personal discussions will not be publicly shared.

Coaching Services

Scope and Limitations

Marriage Helper Coaching is intended to provide practical tools and emotional support for individuals and couples in crisis. While some Certified Coaches may hold licensure in counseling, all Coaching provided through Marriage Helper is strictly non-clinical and does not constitute therapy, mental health counseling, or medical treatment.

Clients should consult a licensed mental health provider or physician for diagnosis and treatment of mental health conditions or psychiatric disorders.

Scheduling and Conduct

Appointments can be made through our website or by contacting us directly. You are responsible for arriving on time for your scheduled appointment. If you need to cancel or reschedule, please notify us as early as possible. Clients are responsible for scheduling Coaching appointments directly with their assigned Coach. Sessions are subject to Coach availability.

Missed appointments without 24-hour notice may be forfeited. Failure to attend a confirmed appointment may result in a cancellation fee.

Coaching sessions are private and confidential. Clients agree not to record, share, or reproduce any portion of their sessions. Coaching content remains the intellectual property of Marriage Helper.

Membership Program

Subscription and Payment Terms

Membership in the Marriage Helper online program grants access to digital toolkits, community support forums, support calls, and discounted coaching. Membership is available at a recurring monthly fee of $99 to $199, billed automatically on the same calendar day each month.

Members who joined under a promotional offer will automatically transition to the $99 monthly rate following the end of their promotional period. Failure to maintain up-to-date billing information or to complete payment will result in the suspension of membership privileges.

Access and Usage Rights

Membership access is non-transferable and may only be used by the registered Client. Sharing login credentials, course content, toolkits, or community access with non-members is prohibited and may result in termination of membership.

All content accessed through the membership platform remains the intellectual property of Marriage Helper. Unauthorized duplication, sharing, or commercial use of content may result in legal action.

Community Guidelines

All members are expected to abide by the Community Group Rules, which include:

• No encouragement of divorce or abandonment of marital commitment
• No sharing of private messages, screenshots, or direct quotations from communications with spouses
• No private messaging of unfamiliar members through the platform
• No posting of external videos, links, or third-party resources
• No threats of self-harm or suicide (seek professional help or call 988)
• Respectful language and conduct required at all times
• No posting of inappropriate or immodest images
• No promotion of non-Marriage Helper products or services
• Posts must be marriage-related and on-topic
• Admin and moderator decisions are final

Violation of these rules may result in removal from the community forums. Membership access to toolkits will remain active for paying members, even if removed from the forums.

Cancellation Policy

Members may cancel at any time by emailing support@marriagehelper.com. Cancellation requests submitted within two (2) days of a billing date may still result in that month's charge due to automated processing. Refunds are not issued for partial months.

Online Store and Digital Product Sales

Purchase and Use

Marriage Helper digital and physical products, including toolkits, apparel, and event access, are sold through our e-commerce platform. All products are offered "as-is" without warranties unless explicitly stated.

Marriage Helper reserves the right to adjust pricing, modify or discontinue products, and limit quantities at any time without prior notice. Orders may be declined or canceled at our sole discretion.

Account Information

Clients agree to provide accurate and current information when making purchases and to update any billing details as needed. Failure to do so may result in delays or cancellations.

Refund Policy

All purchases of digital products, workshops, and coaching services are non-refundable. Payments for our services may be made online or in person, depending on the service type. We accept major payment methods commonly used. We will honor reasonable requests for billing adjustments if errors are brought to our attention within a reasonable time frame. You agree to comply with any additional payment terms provided at the time of booking or service.

Limitation of Liability

MH INTERNATIONAL LLC strives to deliver accurate, efficient, and high-quality service, we do not guarantee that our website, communications, or services will be error-free or uninterrupted. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Marriage Helper makes no representations or guarantees regarding specific outcomes resulting from participation in its services. All programs are educational in nature and are not substitutes for professional legal, medical, or psychological advice.

To the maximum extent allowed by law, Marriage Helper and its affiliates disclaim all liability for direct or indirect damages arising from participation in any of its offerings.

Clients agree to indemnify and hold harmless Marriage Helper, its directors, officers, employees, and affiliates from any claims arising from their use of the services.

Intellectual Property

All content on our website, including text, design, images, logos, and branding, is the property of MH INTERNATIONAL LLC and is protected under applicable copyright and trademark laws. You may not reproduce, copy, or distribute any of our materials without written permission.

Data Collection and Privacy

We collect only basic customer information, such as name, phone number, and email address, to manage appointments, communicate with clients, and deliver our services. We do not sell or share your personal information with third parties except where required by law or necessary to provide our services. For more information, please refer to our Privacy Policy.

Third-Party Links

Our website may contain links to external websites or resources for your convenience. These third-party sites are not operated or controlled by MH INTERNATIONAL LLC, and we are not responsible for their content, privacy practices, or reliability. We encourage you to review the privacy policies of any external websites you visit. Accessing these links is at your own discretion and risk.

Termination of Services

We reserve the right to suspend or terminate services if a customer violates these Terms, engages in unlawful behavior, or acts in a manner harmful to our staff, reputation, or other customers.

Jurisdiction and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Tennessee. Any claim or dispute shall be exclusively resolved in the federal or state courts of Williamson County, Tennessee.

Contact Information

If you have any questions, concerns, or requests regarding these Terms or how your personal information is handled, please contact us:

Marriage Helper
Phone: (866) 903-0990
Email: support@marriagehelper.com
Address: 4935 Main St Ste 7 #277, Spring Hill, TN 37174

By accessing or purchasing any Marriage Helper product or service, you affirm that you have read, understood, and agree to be bound by these Terms and Conditions.