US – Nashville, TN + Remote
The Position:
The Client Representative (CR) intentionally interrupts the path of troubled marriages by pointing the potential client to the best options for help. The CR calls and emails incoming leads queued up by Marketing, and walks them to a next step commitment for the most appropriate help needed to save every affected marriage. The CR does not coach and advise and solve the marriage issues, but rather, invites the lead to open up and consider signing up for help by:
- asking really good questions
- listening intently to the specifics at hand
- recommending the best next step
- securing a commitment
CR’s must be highly skilled, servant-hearted salespeople who are very adept at using the phone and email to guide individuals in a troubled marriage to the exact help that will turn that troubled marriage around. This position requires familiarity with various sales tools and the use of HubSpot to carry out daily functions.
The Candidate :
This empathetic and compassionate individual will practice integrity at the highest level, with strict adherence to moral and ethical principles. This caring individual will possess a genuine concern for marriages, those inside and outside our Company and commit themselves to the uncomfortable but necessary work of interrupting a marriage headed for disaster. True Hope and Belief for better marriages will drive this individual, and he or she will strive to handle information and communication with clients and team members alike professionally and confidentially. This excellent communicator must not easily accept “No!” as an answer, but with dignity and empathy, be willing to push back against excuses and objections individuals and couples bring to the table. This highly focused, self-disciplined individual will take ownership of his or her contribution to the Marriage Helper Team and flourish in an environment of freedom while making a significant impact on thousands of marriages.
Our home is in Nashville, TN but our team works remotely. Nashville based hires are strongly preferred.
Email your resume and cover letter to be considered. Please list the job title on the subject line.